Privacy Notice

ORANGE Music, values your privacy. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. We do not guarantee complete security on stored information, however, have implemented many security policies and conditions to help protect your confidential information.

Use of Information

When you become an ORANGE Music Online Services (www.orangemusic.co.za) member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth.
ORANGE Music Online Services (www.orangemusic.co.za) will NOT share data with trusted partners to help us perform statistical analysis.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.

Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security

All ORANGE Music Online Services (www.orangemusic.co.za) employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

Correcting/Updating Your Personal Information

After becoming an ORANGE Music Online Services (www.orangemusic.co.za) subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the ORANGE Music Online Services (www.orangemusic.co.za) site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from ORANGE Music Online Services (www.orangemusic.co.za).

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Supplementation

We may correct or supplement your address information with standardized postal representation in order

Testimonials

Excellent service!

Thank you Reinhardt and the rest of the Orange Music Staff for the excellent service.Thank you for prompt delivery of products ordered and...
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Satisfied Customer

I got some great technical help on my studio setup and what to buy without wasting my time and money. I will definitely come back again.
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Top notch

Ordered a M-Audio Axiom 25. out of stock. bummer. Upgraded at no additional charge to the 49 key version. now after a few months of using the...
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Excellent, excellent service.

Excellent, excellent service. Ordered and paid for late Tuesday, confirmed and shipped on Wednesday, received on Thursday morning. Well done Orange...
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Great service

Bought a yamaha electric piano. The process was completely painless. Quick delivery. Good price. Very happy and will definitely use orange music...
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